glagolITico

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ABOUT

WHO WE ARE?

glagolITico is IT company with headquarters in Zagreb Croatia.
We are specialized for driving CRM and Contact center projects and specifically IT projects with special care and crisis projects for complex and large-scale customers.

SOLUTIONS

Our company is a member of the SAP PartnerEdge open ecosystem.

SAP Sales Cloud

Save time and guesswork to accelerate sales

Guide sales reps quickly through quotes and contracts

Model and manage sales territories and incentives

Embrace the future of selling

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SAP Service Cloud

Create a unified service experience

Develop an elite team of skilled experts

Deliver the next generation of self-service

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Our company is implementation partner of Sinch products.

Sinch Contact Pro

A first-class omnichannel support experience

Whether they reach you by phone, e-mail, chat, video, SMS or any messaging app, your customers get a consistent satisfying experiance.

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EXPERTIZE

glagolITico employees have more than 20 years of experience in complex project management and consulting. We have experience in large scale of industries. Our expertize is recognized with numerous certifications from eminent world vendors and organizations like Oracle, TMforum and Primas Consulting.

Telecommunications

Finance & Insurance

Oil & Gas

Fast Moving Consumers Goods

OUR PROJECTS

INA d.d. (Oil & Gas), Croatia SAP Sales and Service Cloud (C4C), SAP CPI

Iskon Internet d.d. (Telekom industry), Croatia SAP Sales and Service Cloud (C4C)

Strips d.o.o. (High tech), Slovenia SAP Sales and Service Cloud (C4C)

Lumenia d.o.o. (High tech), Slovenia SAP Sales and Service Cloud (C4C)

Cetis d.d. (packaging industry), Slovenia SAP Sales and Service Cloud (C4C), SAP CPI

Amba Co. d.o.o. (packaging industry), Slovenia SAP Sales and Service Cloud (C4C), SAP CPI

EGP d.o.o. (packaging industry), Slovenia SAP Sales and Service Cloud (C4C), SAP CPI

Donit Tesnit d.o.o. (gasket and sealing industry), Slovenia SAP Sales and Service Cloud (C4C),SAP CPI

MSIN d.d. (investment industry), Slovenia SAP Sales and Service Cloud (C4C),SAP CPI

Hrvatska pošta (postal industry), Croatia SAP Sales and Service Cloud (C4C)

Odvjetničko društvo Barać-Marinković (attorney at law industry), Croatia SAP Sales and Service Cloud (C4C)

Nordic (FMCG industry), Romania SAP Sales and Service Cloud (C4C),SAP CPI

Croatia Airlines (airliner), Croatia SAP Sales and Service Cloud (C4C),SAP CPI

Auto Hrvatska d.d. (car dealership industry), Croatia" SAP Sales and Service Cloud (C4C), Sinch Contact PRO

PSC d.o.o. (car dealership industry), Croatia SAP Sales and Service Cloud (C4C), Sinch Contact PRO

KAM i BUS (car dealership industry), Bosnia and Hercegovina SAP Sales and Service Cloud (C4C)

MAN Importer d.o.o. (car dealership industry), Croatia SAP Sales and Service Cloud (C4C), Sinch Contact PRO

MAN Importer Dooel (car dealership industry), North Macedonia SAP Sales and Service Cloud (C4C)

Luka Koper (cargo handling and warehousing services), Slovenia SAP CPI

Hypex (Manufacturing industry), Slovenia SAP Sales and Service Cloud (C4C)

Školska knjiga (Publishing industry), Croatia SAP Sales and Service Cloud (C4C),SAP CPI

NLMK Europe (steel production industry), Belgium SAP Sales and Service Cloud (C4C)

MHP food trading LLC (food industry), UAE, KSA SAP Sales and Service Cloud (C4C)

Topiko Perutnina Ptuj (food industry), Serbia SAP Sales and Service Cloud (C4C)

SERVICES

WHAT WE DO?
  • IT consulting
  • Managing of complex projects
  • Managing for crisis projects and organizational units
  • Analysis of existing IT solutions and creating case studies, blueprints of future IT landscape for organizations
  • Quality assurance for IT
  • Consulting for Data Warehouse (DWH) and Business intelligence (BI) focus areas
  • Consulting for billing focus areas
  • Consulting and implementation of Customer Relationship Management projects based on SAP Cloud for Customer, Oracle Siebel, Microsoft Dynamics CRM & Amdocs CRM technologies
...AND MORE!

glagolITico provides services for the procurement of large ICT projects, including planning, preparation and execution of a sound ICT procurement process.

There is an increasing demand of public authorities and private held companies for innovative ICT solutions for their work. Very often, complex and cost-intensive ICT solution is needed. Sometimes, a prototype has to be tailor-made for the authority or company. Only a thoroughly prepared tender and specification will guarantee that the delivered solution fulfils the real needs of your institution or company.

Services include:

  • Developing smart evaluation criteria for ICT procurement
  • Preparation of successful tenders and writing well-worded specifications for ICT procurement
  • Minimising risks and avoiding irregularities in the ICT procurement procedure
  • Evaluation of bidders
  • Avoiding vendor lock-in

CONTACT

Thanks for taking the time to contact us!
We do our best to respond to quickly, it could take us 1-2 business days to get back to you. Feel free to say hello!

Partners

Visit Us

HEADQUARTERS
Gračani 2 • HR-10000 Zagreb • Croatia
Partners

Mail us

info@glagolitico.hr
 
Partners

Call Us

P +385 99 702 7777
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glagolITico d.o.o.
HEADQUARTERS Gračani 2 • 10000 Zagreb • Hrvatska

OIB: 94217071199 • MBS: 080924914 • MB: 4254830
Zagrebačka banka d.d. • IBAN: HR3423600001102432015 • SWIFT: ZABAHR2X

“Pick unique one & hit the right target.”

©2019 glagolITico. All rights reserved.